Opportunities

Job Opportunities at EW Group

You can find our latest career opportunities below:

Client Manager

Senior Project Manager

Diversity Consultants

Feel free to subscribe to our newsletter, check in with our blog, or follow us on LinkedIn or Twitter to keep up-to-date with our latest career news.

EW Group Equality

 

Client Manager


Salary:
£40,000 to £45,000 per annum. This role will have a bonus linked to our annual business performance target.

Terms: This is a permanent role. We offer a flexible business model in which all types of working arrangements would be considered. This could include job share, flexible or part-time work.

Location: Our office is in King’s Cross, London, but our clients are based around the UK so there is scope to be home-office based some of the time.

Benefits: We offer 30 days’ holiday and employer’s pension contribution of up to 6% of salary.

 

About the Role

EW Group is a leading diversity consultancy, working across the UK and internationally. Our client list includes household names, FTSE100 companies and public-sector bodies. We’ve recently grown in size, and now need a strong communicator and relationship-builder who can help us sustain long-term partnerships with our clients.

Working closely with the Managing Director, the successful applicant will be able to build on their existing client relationship/sales experience – ideally gained within the training or consultancy sector – to become a key point of contact between our clients and our team of diversity consultants. This is a role to challenge and inspire the right person, with excellent prospects for growing with the company.

At the core of our service is brilliant client care. Your job will be to build rapport with our existing clients. We want them to feel valued, and to make sure they come back to us for any further support they may need around equality, diversity and inclusion. You will need to feel confident in assessing their needs and devising the best solution to meet that challenge.

 

The Role Competencies

This is a senior role which is pivotal to the success of the business. We’re looking for someone who demonstrates the following competencies. These are what we will be assessing your application against.

  • Experience in a client-focused environment.
  • Ability to assess client need and devise the best solution.
  • A strong sales track record.
  • A presentation style which is clear, engaging and confident.
  • Ability to develop client relationships over the long term.
  • An understanding of the diversity and inclusion training and consultancy market.

 

The Key Duties of this Role

1. Consultancy Sales

  • Manage our existing client relationships, being engaged with them throughout the life-cycle of existing contracts.
  • Meet with your clients regularly and stay one step ahead of their next potential consultancy requirement.
  • Lead client meetings at which you can explore their requirement and identify the best solution to fulfil their need.
  • Prepare costed proposals for clients, gaining sign-off from the Managing Director where necessary.
  • Engage clients with lively and upbeat presentations, bringing in specialist input from the consulting team when appropriate.
  • To convert those client needs into consultancy contracts.

 

2. Business Development

  • Working with the operations department closely to drive profitability of each account, monitor client satisfaction and ensure delivery of contractual obligations.
  • Network and build your contacts across the wide range of industries we operate in.
  • Design and lead product demonstrations at special client events which drive engagement with the EW Group community.
  • Lead presentations and pitches in a range of settings.
  • Manage our presence at a range of external events, trade fairs and conferences.
  • Collect insights from our client base and feed these into future product design conversations with the rest of the EW Group team.
  • Attend and contribute to our internal meetings and away days, including our annual team event in Italy.

 

To apply for this role, please complete the online application form here

If you require an application form in an alternative format, contact Eve Mason on eve.mason@theewgroup.com or 0203 036 0689.

Deadline for applications: 27th September 2017 at 12pm.

EW Group Staff Development and Business Growth

 

Senior Project Manager


Salary:
£32,000 to £36,000 per annum.

Terms: This is a fixed term/maternity cover role for 12 months. We offer a flexible business model in which all types of working arrangements would be considered. This could include job share, flexible or part-time work.

Location: Our office is in King’s Cross, London, but our clients are based around the UK so there is scope to be home-office based some of the time.

Benefits: We offer 30 days’ holiday and employer’s pension contribution of up to 6% of salary.

 

About the Role

EW Group is a leading diversity consultancy, working across the UK and internationally. Our client list includes household names, FTSE100 companies and public-sector bodies. Our current Operations Manager/Senior Project Manager is going on maternity leave, so we’re seeking an experienced person who can help us deliver client projects. To get the job done well and ensure our clients are cared for, you’ll need to be a strong communicator and problem-solver.

The successful applicant will be a key point of contact between our clients, diversity consultants and the operations team to ensure every project runs smoothly. You’ll be able to draw upon your previous project management experience – ideally gained within the training or consultancy sector – to manage client projects from beginning to end. You’ll also have oversight of all project management activities in the company, providing weekly reports to the Managing Director.

At the core of our service is brilliant client care. Your job will also involve working directly with clients: you’ll need to quickly build rapport and trust. You will be confident in managing timescales and budgets, and be able to keep projects within their agreed scope. No two days are ever the same as a project manager at EW Group, so you’ll be adept at coming up with solutions, and keeping a cool head to ensure a project stays on track.

 

The Role Competencies

This is a management role and is pivotal to the successful delivery of our client projects. We’re looking for someone who demonstrates the following competencies. These are what we will be assessing your application against.

  • A strong project management record in a client-focused environment.
  • Ability to build relationships with clients, consultants and colleagues to make things happen.
  • Clear, confident and influencing communicator and problem-solver.
  • Ability to think and act commercially, understanding risk management and profitability.
  • An engaging and motivating attitude and commitment to continuous improvement.

 

The Key Duties of this Role

1. Client Project Management

  • Managing client projects from beginning to end, ensuring they are delivered to timescale, budget and agreed scope, including attending project meetings.
  • Creating project contracts and planning and directing the project work in liaison with the diversity consultants.
  • Identifying, creating and editing the resources required to deliver the contract to the agreed scope and desired quality. Innovating new approaches and content/style ideas.
  • Ensuring evaluation of the projects and consultant performance is carried out and working with the rest of the team to ensure evaluation measures are built into contracts. Together with the Client Manager, acting up on feedback and spotting further opportunities.
  • Building relationships with the diversity consultants and day-to-day liaison, ensuring they are kept up-to-date and supported in relation to project progress, timeline and requirements.
  • Client liaison and relationship management: acting as the first point of contact for the clients and ensuring they always receive positive, high-quality service and thereby contributing to client retention.
  • Problem-solving challenges and breaking down complexity to keep projects running smoothly with minimum impact.
  • Applying continuous improvement to our services and ensuring quality standards are met (such as improving materials and ensuring design of courses meets the expected standards).
  • Raising sales and marketing opportunities with other team members, e.g. spotting up- and cross-selling opportunities for the Client Manager and highlighting newsletter and case study content to Marketing Manager.

 

2. Overseeing all project management activities in the company

  • Working closely with Client Manager and Managing Director, overall oversight of all project management in the company ensuring quality, profitability and risk management.
  • Working closely with Client Manager to support client care and retention.
  • Line management of the Project Manager, providing support and guidance.
  • Attend and contribute to our internal meetings and away days, including our annual team event in Italy.

 

To apply for this role, please complete the online application form here

If you require an application form in an alternative format, contact Eve Mason on eve.mason@theewgroup.com or 0203 036 0689.

Deadline for applications: 27th September 2017 at 12pm.

Diversity Consultants

 

We are always looking for specialist diversity consultants to join the team. Contact Rachael Wilson for more information.

About EW Group

We’re based in a vibrant co-working space in King’s Cross. At EW Group, two days are rarely the same. We’re a small team, too, so you’ll be working closely with everyone but particularly with the operations team and the Managing Director, who you will report to. You’ll have input into all aspects of the business, including admin, client management, operations, marketing and events.

In return, we can promise you exciting, cutting-edge work which has real social value. We are committed to career development and support, and you will be offered the chance to be involved in all aspects of the business as we continue to grow over the coming year.

We work with companies from across the private, public and charitable sectors. We’re unique in the way we custom-build our work to the challenges that each client is facing. We’ve delivered bespoke projects at the BBC, adidas, Santander, Arts Council England and the Metropolitan Police, plus hundreds more. These companies want to work with us because they know diversity is integral to developing their business, and we can show them how. This could mean strengthening their brand. Or designing innovative new products and services. Or attracting and retaining the most talented employees. So we provide the training, e-learning, consultancy and research to help them on their way.

 

Inclusive recruitment – our commitment

Our application process is designed to be transparent and inclusive.

EW Group have been working at the cutting edge of diversity and inclusion for the last 25 years. This means we follow the very best practice in our own recruitment.

 

Our inclusive recruitment principles

  • Transparency
  • Consistency
  • Proactive support
  • Broadening our reach into diverse talent pools

As part of our inclusive recruitment process, we commit to making adjustments for candidates wherever necessary. This might include, for example, requests about lighting, access or interview length. Please let us know if you require any adjustments to be made.

For a full copy of our Inclusive Recruitment Policy, contact Eve Mason on eve.mason@theewgroup.com or 0203 036 0689.

Experts in Diversity, Unconscious Bias and Inclusive Leadership - EW Group About Us