We have run our ‘live’ unconscious bias in recruitment and selection workshops here every year since 2007
At City University, our innovative close-observation workshops equip managers with an awareness of when and how unconscious bias might be operating, and what they can practically do to avoid it. The training provides practical tools that the managers can use in interviews to check and challenge their decision-making.
The pivotal part of this course is our ‘live interview’ exercise.
On the day, we provide candidates for a relevant job vacancy currently being advertised at the University. Half of the delegates conduct an interview for the role, while the other half observe their actions. Following facilitated discussion, the observer-interviewer roles are then reversed and the exercise run through again with a new candidate.
By closely evaluating an applicant against the person criteria of a real job role, we can more readily and memorably identify the personal and organisational biases that may affect decision-making.
Our true-to-life approach reduces nervousness and sensitivity around recruitment bias.
We have found this approach reduces fear of the unknown around unconscious bias, and takes away any sense of managers being ‘done to’. Instead it proactively empowers them to address the issue head-on.
By the end of this course, delegates are able to:
- Identify and account for the equalities issues within the recruitment and selection process
- Be aware of when unconscious bias might be evident in the recruitment process
- Design selection criteria which are clear and avoid adverse impact
- Carry out fair and equitable shortlisting
- Design and run a structured interview.
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