Unconscious Bias for Managers
An extension of our all-staff course, this module will guide your managers through a series of performance management and decision-making moments that are prone to bias.
According to one 2016 survey by Harvey Nash and Engage, 63% of BME leaders believe that unconscious bias in boards and CEOs is hindering diverse staff from progressing to senior levels. (In the FTSE 100 alone, senior management teams are 74% male and 95% white.)
Another survey by the Corporate Leadership Council showed that 83% of HR executives did not think their organisation was able to effectively recruit diverse talent.
Specialists in e-learning to address unconscious bias in talent management
We believe that for an unconscious bias programme to be effective, it needs to be carefully tailored to your organisation.
Our design is built around real-life scenarios. We’ll make your managers aware that unconscious bias exists in all of us, and then focus on the steps they can be practically take to overcome it. We’ll collaborate with you to design an unconscious bias elearning package that really resonates with your managers. Course length, where the module is hosted, and how your learners are assessed are all up to you.
Components included in your unconscious bias e-learning course may include, but not be limited to:
- Definitions and key concepts for managers
- Considering the legal context of unconscious bias
- How unconscious bias affects your decision making and problem solving
- How unconscious bias impacts on your organisational culture
- Managing cultural conflict at work
- Skills, tools and techniques to overcome unconscious bias in talent management
- Facilitated reflection
- Strategic action planning to address unconscious bias
- The psychology and science of unconscious bias, and the latest research on the subject.
Actor-based scenario content for leading-edge e-learning
Our e-learning design includes the option to feature acted workplace scenarios in the form of videos. These thought-provoking short films drive the key themes and messages home, increasing learner engagement and course impact. We can use either our existing filmed scenarios or create bespoke scripted content to make them more specific to your unique diversity challenges.
Watch the video below for an example of our actor-based scenarios on unconscious bias in interviewing. How do you think the interview goes?
85% of the world’s CEOs say a clear diversity and inclusion strategy leads to increased performance
Culturally intelligent leaders are 3.5 times more likely to get the full potential out of their staff
Looking for unconscious bias e-learning for your managers?
What is unconscious bias in performance management?
Life experiences – whether positive, negative or neutral – heavily influence how we view and evaluate others. Our actions are directly informed by these experiences, which can lead to unobjective and unconsciously biased decision-making.
An unconscious bias is an association or assumption held by an individual which affects their attitudes and behaviours. Also known as implicit stereotypes, these biases are often displayed subtly and without premeditation or intention: through body language, mannerisms and conversation.
Areas that are especially vulnerable to unconscious bias in management include:
- Decision making and governance
- Recruitment and selection
- Performance reviews and appraisals
- Promotions, acting up opportunities and fast-tracking
- Selecting a project team
- Supplier procurement.
What are the effects of unconscious bias?
In the workplace, the effects of not addressing unconscious bias can range from:
- Individuals feeling excluded and being less productive and engaged as a result
- A failure to maximise team performance and the other business benefits of diversity
- Instances of workplace bullying, unlawful harassment or discrimination.
By addressing unconscious bias, companies can improve employee engagement and performance levels, and reduce the need for costly mediation and/or tribunal.
What can I do as a manager to address unconscious bias?
Our unconscious bias elearning for managers focuses on what can be done given that we all have biases. In practical terms this will mean building your managers’ individual awareness of unconscious bias, and their understanding of its impact at work. We’ll also prime them with a series of practical tools, strategies and frameworks they can apply immediately to their management roles.