Ruth Austen-Vincent is an expert in organisational development and change through diversity auditing. Her background in youth and community work directly informs her interest and skill in advising on equitable and compliant service provision. Ruth advises a range of public, private and charitable organisations on equalities best practice and working with difference. She is especially experienced in the housing and health sectors. She recently supported City West Housing – and their supplier Total Glass – in gaining the Diversity in Business Accreditation. Ruth also designs and delivers staff training, and supports community engagement. She is the lay member for patient and public involvement at Knowsley NHS Clinical Commissioning Group.