Chartered Society of Physiotherapy

Leadership and governance support for this major UK professional membership association

The Chartered Society of Physiotherapy is the UK’s largest professional membership organisation for physiotherapists, with over 50,000 members. EW Group Chief Executive Jane Farrell provided regular coaching for the CSP Senior Management Team and Council from 2003 to 2015, as well as facilitating a series of senior team away-days.

Challenges

Engage
Engage senior leaders
challenge culturechange
Drive culture change

We also delivered a 12-month leadership development programme for 24 Unit Heads.

Our bespoke leadership development programme comprised:

  • Structured individual assessments using psychometric instruments
  • Guest speaker events
  • Action learning sets
  • A series of master classes on the key aspects of leadership.

The success of the programme led to observable changes in practice and organisational culture.

A follow-up survey of satisfaction ratings from CSP members and service users gained a score of 95%.

Leadership Development Case Study Chartered Society of Physiotherapy
"Jane Farrell and EW Group have been a constant inspiration over the last 12 years in helping the CSP to transform its culture, staff and business focus to become one of the UK's strongest and most successful professional membership organisations." Phil Gray, former CEO at the Chartered Society of Physiotherapy
Board Leadership Development Case Study Chartered Society of Physiotherapy