We worked closely with the project team at Dounreay to get to know their unique operating context, and to build trust in the value of the programme. Ruth Overton returned as lead consultant, joined by Elonka Soros, Caroline Arnold and Yvonne Howard for the on-site delivery from February to September 2018.
“Working at Dounreay is a privilege: not only the stunning setting, but the collaboration and trust built with the team. Conversations with the workforce have been lively and engaged and embed recognition and management of unconscious bias as part of the safety culture at DSRL. As the programme has evolved, we have worked closely with the HR leadership team, to provide a team coaching space to plan how to implement the key messages practically across the workforce.” – Ruth Overton – EW Group Lead Consultant
Highlighting the real impact of unconscious bias – our actor-based video scenarios.
One challenge was to ensure that the content of the programme sessions would truly reflect what it was like to work at the site on a day-to-day basis. Using ongoing client discussions and feedback from our pilot taster sessions, we designed a bespoke set of workplace scenarios to bring the realities of unconscious bias to life for these very specific audiences. Our scenarios featured:
• Our team of role-playing actors in a range of formal and informal workplace settings
• Short-burst snippets of workplace conversations and interactions to highlight potential unconscious bias
• Scripting and delivery in local regional dialect to boost engagement and relevance
• Scenario content recorded by our in-house film crew for repeat roll-out, with subtitles
The scenarios enabled participants to engage in lively and thoughtful facilitated discussions around different types of unconscious bias, and micro-behaviours that can help or hinder an inclusive culture at work.
After our programme, 96% of participants felt they had a clear idea of how to behave inclusively at work.
All attendees to the programme were asked to complete an online evaluation survey both before and after their session. We co-designed the evaluation metrics with the Dounreay project leads, allowing them to evidence increased awareness around unconscious bias and its adverse impact on workplace culture:
Awareness of what unconscious bias is, its impact at work, and how to mitigate it rose from 11.5% pre-course to 73.3% post-course.
Awareness of the different ways unconscious bias plays out in the workplace increased from 19.2% to 75.6%.
Confidence in having a clear idea of how to behave inclusively at work rose from 61.5% to 95.6%.
After the programme, 82% of respondents agreed that unconscious bias is a topic that Dounreay needs to be discussing in order to improve how the company and the teams within it perform. We are also working closely with the HR group to track behavioural change over the longer term.