How we conducted the work
EW Group Leadership and Diversity Consultant, Sam Hernandez, led the delivery of this work, supported by two of our international diversity specialists, Fook-Mun Chung and Sam Goober. We set out by reviewing more than sixty people-related policies at both regional and global levels, to explore where systems might not fully account for difference or be holistically inclusive. We also looked for opportunities where Lloyd’s Register could further champion diversity through their policies and strategy.
We then conducted focus groups with over 125 colleagues and leaders across six global regions (UK and Ireland; North Europe; South Europe; the Americas; North Asia; and South Asia, Middle East and Africa). Gathering this qualitative data of first-hand experience was critical for understanding how Managers apply policy, and the experiences of staff regarding their employment at Lloyd’s Register within the existing systems. We conducted six focus groups for colleagues, six focus groups for managers, and twelve focus groups for HR leads and colleagues, each one focusing on a different aspect of the employee lifecycle; attraction and recruitment, global mobility, learning and development, and progression and promotion.
Our team also held one-to-one sessions with policy owners within the Leadership Team, Head of Global Operations, Head of Talent and Leadership Development, Global Head of Resourcing, and Regional HR Managers.
Finally, the consulting team regrouped to look for any patterns within the organisation – what does the demographic data suggest could be happening across the globe, and what are the differing experiences for colleagues region to region? Do variations in regional policies impact on employee experience and inclusion?