Facilitated discussions in small groups were key to the programme’s success.
Our trainers encouraged these groups to speak freely and openly, in a safe and judgement-free space. This meant learners were able to fully explore the implications of unconscious bias and the importance of inclusive working practice.
“Flexible and accommodating… approachable, professional and innovative.”
In the final year of the programme, we worked with Havering staff to revise the course material and to focus on managerial development. This ensured the Borough’s people managers had the skills to manage equality and diversity effectively through practical approaches, strategies and action plans.