EW Group’s response
Design and delivery of an Inclusive Culture programme starting with the Executive Leadership team and then cascading through Heads of department, senior managers and then all staff within the Urban Outfitters brand. The programme was then extended to include the Anthropology Leadership team and will roll out to all staff within Anthropology will take place during Q1 2020. A bespoke session was also designed and delivered for the URBN Talent team to address specific areas of systemic bias and drill down on best practice and methods to identify and remove bias.
To date 230 members of staff have worked through either a 3 hour workshop (Leaders & people managers) or a 1 hr introductory session (all staff).
Since the workshop with the Executive Leadership team, the group has met to build on the output from their session and their collective commitment to effecting positive change, prioritising areas of focus relating to both practical and strategic actions.
The London based business has recently moved to new offices which has brought all group entities into the same building and will supercharge activities around inclusion.
The Talent team continue to work on refining people management processes with the objectives of increasing diversity within the Talent pool, greater transparency within development and performance related processes and building knowledge and expertise to support senior stakeholders and staff alike to sustain this work on a day to day basis.
Measures of success – building awareness, confidence and skills in diversity and inclusion at work
Programme Evaluation Data – October 2019
Business case: The percentage of delegates who were sure about the reasons why diversity and inclusion are critical to company’s success increased from 39% to 82%.
Awareness: The percentage of delegates’ awareness of unconscious bias increased from 29% to 84%.
The percentage of delegates’ awareness of impacts of unconscious bias at workplace increased from 32% to 90%.
Challenging others: The percentage of delegates who feel empowered to challenge direct or indirect inappropriate behaviours at workplace increased from 35% to 69%.
Behaviours: The percentage of delegates who have a clear idea of ways in which you can behave inclusively increased from 72% to 98%.