Culture is a potent word in business. It’s a symbol, a standard, a signpost of intent for your (existing or potential) employees, customers or service users. Broadly speaking, culture spans the values, principles and behaviors that characterize our everyday actions at work. It’s these shared patterns, deliberate or not, that define a common way to perceive, think and behave. And because behavior is catching, if any inappropriate language or treatment of others persists in the workplace, it can become an unwanted part of the culture—reflected both internally and externally.
84% of employees have experienced microaggressions at work
96% of employers report having wider access to the best talent by being LGBT+ inclusive
Clear expectations from the start
Challenge overt and covert instances of inappropriate behaviour at work
We all want to work in an environment where we feel included and respected. This extends to being ourselves at work, without fear of reprisal, animosity or exclusion. Of course, there is a legal framework that protects everyone from discrimination, harassment and victimization at work. But microaggressions are also a sign of a culture in which less overt forms of misconduct can go unchecked.
Our Culture & Conduct e-learning is designed to build awareness of what is and isn’t acceptable behavior at work. Positive and practical, it champions the importance of inclusive culture at an individual, group and organizational level. It also draws a line in the sand, leaving your employees abundantly clear on what counts as overstepping, and what steps to take if they see or hear it.
Difference is a strength, not an obstacle
Clarify your expectations around interpersonal communication and workplace behavior to all staff
By the end of our Culture & Conduct e-learning module, your people will gain a solid understanding of:
- How conduct determines workplace culture
- The legal framework on how we should work with colleagues
- What constitutes appropriate and inclusive behavior at work
- How we experience cultural differences, and what we mean by cultural norms
- The actions needed, whether you’re a victim or a witness of unwanted behavior
What our clients say
Dive deeper into diversity, equity and inclusion
Check out our range of posts, resources and thought leadership on EDI at work.
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