Client feedback
Client satisfaction is paramount at EW Group, and we extend our heartfelt thanks to all those who have taken the me to give us feedback. Here are a small selection.
What our clients say
The Silver DDS status demonstrates the progress Thales Transport in the UK has made, from creating Employee Resource Groups to enhancing our EDI policies. In addition, combining our EDI efforts with Social Value has enabled us to understand and break down potential barriers both internally, and within the local communities we work in. I look forward to taking what we’ve started to the next level in 2024.
What our clients say
It’s so important all employees have a level of unconscious bias training. It made sense for our security officers and supervisors to have consistency and the same training which has been delivered to Disney employees across EMEA. Security officers and supervisors face unique challenges every day, most unseen to the business and public, therefore the training has been enhanced with a security scenario spin to ensure that our team not only understand unconscious bias, but can remain confident, supported and empowered in delivering non bias security procedures and controls. And, where situations may become more challenging, the team are extremely well positioned to calmly and politely escalate to a supervisor, ensuring a customer service approach throughout, whilst most importantly not diluting security controls.
What our clients say
“We have a complex structure and work with partners in a hospital and an academic context, and our major funder is the NIHR. This complexity provides us with the opportunity for growth and learning. EW Group were able to bring all partners together to focus on the EDI initiatives specific to our NIHR Moorfields infrastructure.”
What our clients say
Thank you for the training, Femi Otitoju. You really made clear to me the challenges I/we face and offered constructive ways to overcome them. You have a fantastic manner and you enabled me to engage in the work in a relaxed and unthreatened way.
What our clients say
The most useful tool I have taken from the training is feeling more able to challenge difficult situations if I'm uncomfortable, not to push down my own feelings, and encourage my teams to do the same.
What our clients say
At the Scottish Parliament, Challenge Consultancy provided training to all 600 staff - on a broad range of equality and diversity issues and bullying and harassment. The training provided by Challenge Consultancy was incredibly effective in changing the culture across the Parliament. In particular, the Parliament noticed a very quick and positive transformation in the level of enthusiasm amongst staff for equality issues and the seriousness with which these issues were treated. The Parliament also saw a significant reduction in the number of staff saying, in confidential staff surveys, that they had experienced bullying or harassment .
What our clients say
Thank you so much for yet another Gold Standard presentation that left our Board members thoughtful, reflective and moved to think about next steps in their work and personal lives.
What our clients say
The Economist Group wanted to respond powerfully to the challenges of inequalities that have been brought to the fore by the Black Lives Matter movement: our partnership with EW Group enabled us to do that. They helped us map our current strengths and draw up a challenging programme of action that addresses racism, sexism, social immobility and all other forms of disadvantage.
What our clients say
It was a real pleasure working with everyone at EW Group. The facilitators were real experts in this field and worked really collaboratively with a very diverse group of managers. They really bought to light why this topic is so important to Halfords and our future success as a business. The sessions created lots of debate (and appropriate banter), which helped to cement the main takes from the sessions. We are really confident that when the Managers roll this out to their teams, that we will see positive moves to address our Diversity agenda.