Your staff feel more included, your customers feel more understood
Inclusive policies, systems and processes are the foundations of a strong diversity strategy. But they’re nothing without proper adoption right throughout the business.
Get your staff on board and on message and you’ll start to see your diversity strategy truly come to life. This positive impact will then cascade down to your customers, clients or end users, boosting service levels, loyalty and brand engagement.
Our tailored diversity communications services span both internal and external campaigns, along with project-specific support that adds value to existing training programmes and diagnostic work.
Our diversity communications services
Workplace Unconscious Bias
Employees in large companies who perceive unconscious bias are more than 3x more likely to leave within a year
EDI Compliance
Only 47% of UK retail staff believe EDI is properly communicated by their employers
What our clients say
Our tailored diversity communications services can help you ensure buy-in and engagement
Get in touch Read our blogCommunications FAQs
Why is effective communication about diversity important in the workplace?
Effective communication about diversity builds trust, understanding, and collaboration. It helps teams navigate differences in a positive way and ensures everyone feels heard and respected. Clear, inclusive communication is key to fostering innovation and creating a workplace where everyone can thrive.
What are some common challenges in diversity communications?
One of the biggest challenges in diversity communications is striking the right tone — one that is authentic, inclusive and resonates with everyone. Miscommunication can happen when language, messaging, or cultural differences aren’t properly considered. Another challenge is overcoming resistance to change, as conversations about diversity can feel uncomfortable for some people.
How can organisations foster open and honest dialogue about diversity and inclusion?
It starts with creating a safe space where people feel comfortable sharing their thoughts without fear of judgment or backlash. Leadership plays a huge role here — leaders need to model openness and actively listen to their teams. Structured conversations, like workshops or facilitated discussions, can also make it easier for people to engage.
Post
How to adapt communication for cultural differences, and why is it so important?
Our globalised world brings great new opportunities for international business – but with new opportunities come new challenges. In this…
Post
Communicating with diverse audiences: The inclusive guide
Communicating with diverse audiences is key for organisations to progress their diversity agenda, as well as getting the best out…
Podcast
Authentic Communications for LGBT+ History Month & Pride
Polly Shute and Tash Thomas, EW Group Diversity & Inclusion Consultants, discuss how organisations can create authentic communications to acknowledge…