Our response was to design a bespoke e-learning module centred around Building Inclusive Teams.
The Harvey Nash project team were especially impressed by our bespoke approach to unconscious bias e-learning, and by the complete tailoring we provided to the day-to-day operating context of their learners, the majority of whom were recruiters. Ultimately, they wanted an internal development programme that mirrored their wider vision for diversity and inclusion, and the successes of their own external diversity initiatives.
The business case was clear: by building a workplace culture where people feel accepted and can succeed, the company stands to become an even more attractive prospect to both candidates and clients. At the time, the business was also looking to achieve a major UK diversity accreditation, in which the success of this programme would prove a major factor. Harvey Nash wanted the theme of addressing unconscious bias to play a foundational role in their diversity and inclusion efforts, right from the CEO down.
Our e-learning module featured an interactive introduction to the concept of unconscious bias and the business case for confronting it, based on the latest research. Learners then watch a series of actor-based videos designed to draw out the potential for bias in managerial decision-making.